At Cosmetic Factory (“we,” “our,” or “us”), your privacy and personal data protection are our top priorities. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or access our cosmetic, wellness, and clinical services in Hanamkonda, Telangana.

This Privacy Policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

To deliver premium cosmetic, skin, hair, and wellness services, we may collect the following information:

• Personal Information: Name, contact number, email address, and residential address shared during appointment booking or inquiries.
• Health Information (Sensitive Data): Skin/hair conditions, allergies, treatment history, and medical details required strictly for consultation and procedures.
• Technical Data: IP address, browser version, device information, and website interaction details.

2. How We Use Your Information

Your information is utilized for the following purposes:

• To manage appointments and deliver beauty, skincare, haircare, and weight management services.
• To maintain your clinical/medical records as required by Telangana medical and cosmetic procedure rules.
• To send appointment reminders, follow-up messages, and occasional promotional communications (opt-out anytime).
• To comply with legal and regulatory requirements.

3. Data Security

We implement strong physical, digital, and administrative security measures to protect your data. Your sensitive information is encrypted, stored securely, and accessible only to authorized Cosmetic Factory professionals. We adhere to the Reasonable Security Practices as defined under the IT Act, 2000.

4. Disclosure to Third Parties

We respect your privacy. Your data is never sold or shared unnecessarily. Data may be shared only with:

• Verified third-party service partners (hosting, appointment management) with confidentiality obligations.
• Government authorities, if legally required.

5. Your Rights

You have the right to:

• Access and review the personal data you have provided.
• Request corrections for any inaccurate or incomplete information.
• Withdraw your consent for particular data uses (effective prospectively).

6. Grievance Officer & Contact Details

For concerns, clarifications, or complaints regarding this Privacy Policy or your personal data handling, please contact our designated Grievance Officer: